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Chrischayl Fashion – Return & Refund Polic

Effective Date: 2025-11-09

At Chrischayl Fashion, we stand behind the quality and craftsmanship of every piece we offer. If you’re not completely satisfied with your purchase, we’re here to help—within the guidelines outlined below.

Overview

Our return and refund policy lasts 30 days from the date of delivery. If more than 30 days have passed since your item was delivered, we unfortunately cannot offer a full refund or exchange.

To be eligible for a return, your item must:

• Be unused, unworn, and unwashed
• Be in the same condition as when received
• Include all original packaging, tags, and accessories
• Be accompanied by a valid receipt or proof of purchase

Please do not send your item back to the manufacturer or brand label. All returns must be processed through Chrischayl Fashion directly.

Partial Refunds May Be Granted (If Applicable)

We reserve the right to issue partial refunds in the following cases:

• Items with visible signs of wear or use
• Items returned without original packaging or tags
• Items damaged or missing parts not due to our error
• Returns received more than 30 days after delivery
• Opened media products (e.g., CDs, DVDs, vinyl, software)

Refund Policy

Chrischayl Fashion offers refunds for eligible items returned within 15 calendar days of the original delivery date. To qualify, items must be unused, unworn, and in their original condition with all packaging, tags, and accessories intact. Proof of purchase is required.

Once your return is received and inspected, we’ll notify you via email regarding approval. If approved, your refund will be processed within 7–10 business days and credited to your original payment method.

Refunds are not issued for final sale items, gift cards, intimate apparel, or products returned in damaged or incomplete condition. Shipping fees are non-refundable, and return shipping costs may be deducted from your refund.

For questions or assistance, contact us at 📧 returns@chrischayl.com.

Late or Missing Refunds

If you haven’t received your refund:

1. Recheck your bank or credit card account
2. Contact your credit card company—posting times may vary
3. Contact your bank—processing delays are common
4. If you’ve done all of the above and still haven’t received your refund, email us at:
📧 returns@chrischayl.com

Sale Items

Only regular-priced items are eligible for refunds.
Sale, clearance, or promotional items are non-refundable unless defective.

Exchanges

We only replace items if they are defective or damaged. To request an exchange for the same item, email us at:

📧 returns@chrischayl.com
Then mail your item to:

Shipping Returns

To return your item, mail it to:
📍 Chrischayl Fashion – Returns Department
Contact us for Address

You are responsible for paying your own shipping costs. Shipping fees are non-refundable. If your refund is approved, the cost of return shipping may be deducted from your refund.

We recommend using a trackable shipping service or purchasing shipping insurance for high-value items. Chrischayl Fashion is not responsible for items lost or damaged in transit.

Need Help?

For questions about returns, exchanges, or refunds, contact our support team:
📧 returns@chrischayl.com
📱 Instagram DM: @chrischayl.fashion

 

We’re here to make your experience smooth, stylish, and stress-free.

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